In the five years since the day she walked in, Jenny has taken Caring Nannies to new heights: by expanding our Temporary Services to include Event Care, and Corporate Back-up Care; by initiating a new software program that saves our staff valuable hours; by being an integral part of our education / training programs; and by continual growth of the domestic staffing side of the business. Her husband Jason has now taken over the accounting and bookkeeping as well.
Our Caring Nannies staff is excited about the 2015 APNA annual conference starting this week in Scottsdale at the FireSky Resort and Spa. We have motivating and insightful speakers. We’re looking forward to meeting first-timers as well as old friends, and even more we’re excited about learning how to hone our skill-sets so we can improve our nanny and domestic staffing service and better serve our families. APNA is a highly principled organization made up of hard-working, smart and creative industry leaders and we are proud to be a part of it. Caring Nannies is happy to be a sponsor this year.
Conference Speaker Spotlight: Rosalind Prather
Rosalind Prather is a Trusting Connections Co-Founder, a nanny placement agency and sitter service based in Tucson, Arizona. She helped grow Trusting Connections from a small 2-woman operation to a growing full-service agency of over 60 employees and oversaw the agency’s expansion into the Southlake, Texas market. She currently serves as the Marketing and Client Relations Director and travels between Texas and Arizona to head the marketing and sales efforts of both locations.
Rosalind is above all, the proud mother of two girls and has a deep understanding of the joys and struggles of family life and parenting. As a successful “momtrepreneur,” Rosalind is very passionate about sharing her insights with aspiring woman business owners to inspire them to believe that being a mom and a business owner is a beautiful possibility.
Rosalind will lead attendees in Anatomy of a Successful Sales Call on Saturday,
October 10.
About Association of Premier Nanny Agencies
The Association of Premier Nanny Agencies, established in 1993, promotes best business practices in all areas of the nanny placement and household staffing industries.
Media Contact
Ginger Swift, APNA President
400 South Colorado Blvd. Suite 310
Denver, CO 80246
Beth
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About Association of Premier Nanny Agencies
The Association of Premier Nanny Agencies, established in 1993, promotes best business practices in all areas of the nanny placement and household staffing industries.
Media Contact
Ginger Swift, APNA President
400 South Colorado Blvd. Suite 310
Denver, CO 80246
Beth
The INA has just released the results of their 2014 Nanny Salary and Benefits Survey. Are you paying your nanny enough?
Am I paying my nanny appropriately? To answer this question, the International Nanny Association has released the results of their 2014 Nanny Salary and Benefits survey, done in conjunction with Survey Design & Analysis, a professional research firm.
The purpose of this annual survey is to collect data on the state of the nanny industry, to see if the profession is keeping up with the economic gains in the US. A new twist is that for the first time, the survey included international data, especially from Australia. Australian salaries are a bit higher than the US. One online source, quoted $15-$25 per hour or an average of $20 for an Australian nanny. Some of the new questions this year were designed to determine how additional training and experience affects salaries.
Comparisons were made back to the 2012 INA Nanny Salary and Benefits survey to highlight trends.
General trends–
Only 8% of responders were live-in nannies, a trend we have definitely seen in Arizona, where live-in nanny placements have become increasingly rare. Also not surprisingly, 85% of respondents have some college education, and three fourths work full-time. The percent of full-time nannies is up 7% since 2012. Happily, 67% have a written work agreement in place, but this number goes up to 80% if they were placed by a ‘brick and mortar’ agency like Caring Nannies. Caring Nannies sees a written working agreement essential for long term satisfaction and longevity in the nanny/family relationship. However, only half of the respondents reported that what they’re actually doing on a daily basis matches their written list of duties.
Reporters included 38% who described themselves as nanny/house managers. 72% have more than 5 years of experience in the profession.
Additional salary findings-
Nanny benefits-
Where are nannies finding their jobs?
39% got their current job through brick and mortar nanny referral agencies, and 34% online, a 10% increase from 2012.
The INA tells us that “Survey Design and Analysis’ concluded that improved economic conditions are evident in the nanny industry; with higher hourly rate, more bonuses, more full time work.” So, most families are paying their nanny appropriately, according to the survey.
They see technology changing the industry via greater use of online classes, online job postings, and more families paying their nanny via payroll services. Education level and experience of nannies and most aspects of the nanny job have stayed constant since 2011.
See the complete survey at 2014_INA_Salary and Benefits Survey.
Beth
What are the pros and cons of using an online nanny site vs a nanny agency? Your greatest concerns in life revolve around your children and home. When you need some extra help at home, a nanny or babysitter, how should you go about finding the perfect one, the one just right for your family?
Should you go with a ‘do-it-yourself’ online site? Or hire a service to do the sleuthing for you. What are the pros and cons of using an online nanny agency versus a full service agency? We checked with some experts in the industry and have some pros and cons to help you decide which way is best for your family.
Complete control. An online company gives parents complete control over the process. Some parents feel that they know their needs and their family better than anyone, and want to do it all themselves.
Price. An online service is much less expensive initially than an agency. Some online companies charge only $45 per month and a Phoenix nanny agency can be anywhere from $800 to $3,500.
Candidates. There are lots of candidates to choose from. There are outstanding, experienced candidates mixed in with others. Experience levels vary greatly. For example, Care.com requires candidates to have worked in three different homes at least one time each. Most ‘brick and mortar’ agencies require a minimum of one to two years experience outside friends and family.
Convenience. Since it’s all online, a parent can do a lot of the work after hours.
Time. Initially it may seem easy and some families find a great choice quickly and move forward, but others find it confusing because there are so many nanny candidates and it takes a lot of time to review resumes, interview candidates, call references, get quality background checks, get copies of Driver’s Licenses, proof of auto insurance, First Aid, CPR certifications and validate the knowledge base of each candidate.
One family was successful, but recounts: “I found someone good but it wasn’t easy. I spent a lot of hours interviewing and checking references…hours that I didn’t have. I saved some money, but if I had it to do over, I would find an agency that does more of the work.”
Another comment was, “I didn’t realize all the stuff that ultimately fell on my plate.” And again, “I had no idea that they don’t even meet the nannies. They have a lot of resumes but I gave up after a while. It was like finding a needle in a haystack.”
Streamlined Hiring Process: An agency has the ability to determine your needs and send candidates for interviewing within a day or two. Judi Merlin of A Friend of the Family Staffing Corporation in Athens, Georgia, tells us that her vetting process for nannies takes 15-20 hours.
“We have found that only 1 in 10 applicants successfully complete our process,” she adds.
There for you during and after the placement. One of the most valuable benefits of going with a nanny agency is being able to work with one person who will guide you through the process. One family in the Breedlove survey stated: ” I liked being able to do a lot of the work online to save time. But I thought most of their nannies were un-hireable and I didn’t have anyone to call when I needed help.” Mimi Brady of Westside Nannies in Los Angeles tells us: “Most agencies always provide ears to listen, even after a nanny has been placed, and this can be extremely helpful in working on glitches regarding training your new nanny and miscommunications.”
Back-up help and support. If a family uses an agency, they can call for a last minute substitute sitter in case of an emergency. If a placement doesn’t work out, most agencies guarantee the placement for three months.
If you have any questions about the process of finding just the right nanny or babysitter for your family, we’re glad to help. You can give us a call at 480-946-3423 or fill out a Family Application to start your personalized search today.
Price. It is definitely more expensive to hire a nanny or babysitter though an on-line service, but time and having a stress-free experience are more valuable to many families than the money they would save.
Loss of control. Some parents prefer to be in charge of the whole process themselves.
Failure Rate. One out of three online hires results in a failed placement, according to a study by Breedlove, a nanny tax service. There is also the consideration of a failed placement and children who have grown to like a nanny or babysitter only to have them leave. There is also the fear factor of meeting a person in your home who may not be who they seem.
Each family’s budget, time constraints and priorities are what will determine the best way to go about hiring a nanny or babysitter. The bottom line for every family is the safety and well-being of their children.
Carol is a warm, vibrant and highly dedicated nanny with over six years of nanny experience with three families! She started babysitting at age 10. With a medical degree, she was working at a very busy medical clinic as well as setting up specialty clinics in Minnesota until her family relocated to Phoenix. “It was very stressful and when we moved to Arizona, I just wanted to get out of the healthcare field and be able to play and just have fun, caring for children. No stress, no drama. I just love nannying-it’s just the best,” she confided. In the Fall of 2012, we placed Carol as a nanny with a 3 year old girl two days per week, and just this week, she took an additional part-time nanny job for two days with a two year old and a newborn.
Carol loves children, and it shows! “They’re so much fun!” she shared. ‘Kids need to feel special. It’s a lot of work, but its so much fun. It’s about building a relationship with the children and the parents. If the children are happy, the parents are happy, and then I’m happy. it’s a win-win”. She’s fun-loving and active with children in all her nanny positions, diving into the pool for toys, playing hide ‘n go seek, tag, bike riding, reading, walks, exploring, and encouraging independence as much as possible. “One key is letting them win games. It makes them feel so special when the parents come home and they say, ‘Mom, I beat Carol at ‘Pig’!’”
Carol is flexible, and has done extensive travel with past families. Carol’s own family works around their schedule. Her current family flies her to Chicago frequently and once they brought Carol’s 10 year old daughter along so her six year old charge would have someone to play with and they had a blast: “We went to the park, the zoo, we walked miles. My nanny job works so well. My employer is the kindest lady ever! She’s been so kind to me. This nanny position has been a really good thing for me. I don’t look at it so much as a job. I love it and do whatever they need me to do.”
With her young Kindergarten charge in tow, Carol can be found exploring on a Saturday with a backpack filled with water and snacks and no plans. “Its’ an adventure and we see where we end up. I like to come up with fun things, like: ‘Today we’re going to see how many parks we can play at’”. They call it park-hoping and found 6 parks in one day. “She’s so smart for her age,” remarks Carol about her charge. We’re always cooking and baking, and doing tons of crafts. We go to Michaels, pick up craft items, do painting, or make cards. The parents went off for a weekend and we put paint on her hands and feet and prints all over a paper and we hung it up with the words: ‘Happy Birthday, Dad.’”
Carol is compassionate, patient, adventurous, cheerful, and her medical background makes her extra safety-conscious. She loves teaching sports skills like hitting a ball with a bat or swimming. A favorite memory was a little fellow who loved basketball. Carol lowered the net so he could be successful. Carol is experienced with infants through school age, and is a pro at potty training. She’s happy to help with homework, do family laundry, straighten up the house, menu plan, grocery shop, run errands and is a gourmet cook!
Carols own daughters are 10, 15 and 18 years old and her husband travels a lot. “My kids are pretty self-sufficient, and normally I’m home by 4-5 in the afternoon. Her family loves to go camping and travel in their motor-home. This summer she took her paraplegic cousin on a month long motor-home trip, and cared for him 24/7 with her 10 year old. Her close-knit family loves any kind of outside activities, camping at Lake Pleasant, and other favorite places. Thanks for all your great work, Carol, and congratulations on your new position!
Nanny agencies around the country have been turning away requests from families for the traditional after-school nanny. What’s happened to the traditional college students?
This fall, Caring Nannies had nine After-School Nanny positions available. We were unable to place any of them! Nanny agencies around the country are no longer even accepting these requests. Where have all the traditional after school nannies gone? For the past 31 years we’ve been able to source students from ASU and the surrounding community colleges to fill these crucial positions typically from 2 to 6 pm. The nannies have their traditional classes in the mornings, drive to pick up the school-aged children, take them home for a snack, and then get started on homework. They transport them to appointments, dance, soccer or Karate practice with socks, tennis shoes, tights and mouth guards. These hardworking nannies throw in a load of laundry and prep dinner or at least get a salad ready or feed and bathe the kids. They’re typically paid $15 to $16 per hour and it’s worked out great. But now they’re just extinct. They don’t apply for these jobs. The truth is, they need full-time hours to meet rising costs of school, and they’re doing online classes so they can do it all. Or, according to Daryl Camarillo at Stanford Park Nannies in Menlo Park, they’re seeking positions that will compliment their resume or matche their career paths.
Caring Nannies has a few suggestions.
1. Keep your child in an after-school program and try to utilize Saturday sports and dance options.
2. Give an after-school nanny a higher wage, like $18-$20 per hour.
3. Give the nanny longer hours. Give her 30-35 hours per week and expand her duties. She may cook 2-3 family dinners per week. She can grocery shop, do family laundry, iron shirts, make travel plans, research summer camps, or do full housekeeping. Over the course of a week, she can focus on 1-2 areas of the home per day and clean the entire house within a five day stretch.
4. Another suggestion from Daryl is to be satisfied with semester-long placements, as college students change classes, since students change teachers sometimes each semester. You can have the outgoing nanny help hire and train the new one.
5. By the age of 12, many families allow a child to stay home alone. Clinical psychologist Angela Bowers feels that children ages 10 and over have the ability to stay home for a couple of hours occasionally, but that it shouldn’t be overdone, since they can begin to feel lonely and isolated. Determining factors are how responsible they are, who their friends are, and if they know how to handle emergency situations.
It’s frustrating, we know. Spring is right around the corner and our recruiting staff is walking the campuses at the Mary Lou Fulton Teachers college in Northwest Phoenix, Grand Canyon University, Paradise Valley Community College, Scottsdale Community College, Mesa Community College and ASU main in Tempe, talking to career services, posting on job boards and still not getting quality experienced applicants. We want to help in any way we can. I hope some of these suggestions help if you’re searching for after-school help after the holidays.
Some families keep their nanny for years, while others go through a string of nannys, leaving children confused. It’s a lot of work finding your dream nanny, but the hardest part is after the hire, developing a strong ongoing relationship. Think about your own work environment and how your boss treats you. Realize that she’s a professional in her own right.
1. Does she know you appreciate her? Express your appreciation to your nanny out loud frequently, and give her respect and support, especially in front of the children. Don’t allow your children to be disrespectful to her and never speak unkindly to her. Zoe from Unnecessary Wisdom tells the story of her own part time nanny job and a boss who hosted an executive company Christmas party. She invited Zoe to attend and hired a sitter for the event. She raised a toast and asked her husband and Zoe to stand, announcing: “To my husband and Zoe – the two most important people in my life. Without you, I wouldn’t be able to do what I do.” Zoe recounts her undying devotion to this family for years afterwards.
2. Are you really Communicating? Take time to establish regular communication routines with your nanny, daily, weekly, monthly and annually. Take 15 minutes weekly to review her plans and schedule for the following week. Share developmental goals, ideas for the household, your frustrations, and listen to hers as well. Initiate a Nanny Log and ask her to make notes daily and actually read them, occasionally leaving notes of your own or give written praise for a job well done.
3. How do you resolve conflicts? Think before you speak. Focus on creating a win-win solution, not on being right. How can she effectively play with your children, dance with them, sing to them, cuddle with them, put them to sleep if you yell at her or give her the cold shoulder? The fingerprints on the microwave may be bothering you. You know it’s silly and not worth mentioning, because you’re OCD, and you don’t want to rock the boat because she’s home with your baby all day. She already knows something is wrong, but can’t get you to tell her. The baby knows too. It could be something more serious, and I know it’s hard for you to bring it up, but after the first time, it gets easier. The process of resolving conflict will actually bond you both closer together when done quickly, before it festers. Take care of it the same day it occurs, or as soon as possible.
4. Are you micromanaging? If you’ve done your homework and found a nanny you can trust, then trust her. It’s not fun being under a critical eye. A good parent draws forth the qualities they envision for their child. Likewise, your faith in your nanny, knowing she’ll do well, creates confidence and a desire to please you even more.
5. Are you adding more duties and hours? Don’t keep adding more chores or hours without additional compensation.
6. Is she bored? Encourage her to get out and go on playdates, trips to the zoo, the park, the Children’s Museum or the Butterfly Wonderland. Being a nanny is isolating. The interaction and stimulation will benefit your child.
7. Is your pay and benefits package competitive? If you’re able, are you giving her raises when you get a raise at your job?
Beth
Nanny background screening is more than a Nanny Background check. The nanny industry – nannies, nanny referral professionals, nanny background screeners and educators – share an overwhelming concern for the wellbeing of the children being cared for by A nanny in their home. We are all child care professionals. Sadly, there is yet another story makingthe news rounds about a nanny hired from an online venue mistreating the children in her care. The nanny was ‘caught’ on a nanny cam.
The International Nanny Association (INA) and the Alliance of Premier Nanny Agencies (APNA) want to inform parents that a computerized background check is quite simply insufficient ‘screening’ to evaluate a nanny applicant. The digital, criminal “background check” creates a false sense of security for families.
True nanny background screening also must include careful, probing interviews, and thorough reference checks. INA and APNA agency members are experts at nanny screening.
4. VerifyReferences:HomeWork Solutions’Kathleen Webb
5. Schedule a Second, Working Interview: Bring the candidate back at a time when you and the children are both present. Allow the applicant to observe your typical family rhythms, patterns, and interactions. After some orientation, step back and allow some time for the applicant to interact with the children independently (you observe). Of course you will pay the applicant for her time.
The International Nanny Association (INA) is dedicated to helping families find quality in-home childcare. The APNA is a regulated membership organization that establishes standards in the nanny and household staffing industry. Both organizations recognize that families are increasingly turning to online nanny recruiting venues when hiring. The INA and APNA feel strongly that the information above can assist a family to better screen their nanny job applicants. We further recommend that families who are not confident in their interview and screening skills, or simply do not have the time or talent to perform this thorough vetting, strongly consider engaging the services of a professional NANNY REFERRAL agency. “Liking a nanny isn’t enough, we’d would argue your children deserve more,” advises Jami Denis, ABC Nannies.” Hiring a professional nanny agency to walk you through the screening, interviewing, hiring and employment process allows parents peace of mind when they need it most.” APNA member agencies can be found at the online directory athttp://apnananny.org. INA member agencies can be found in the online directory at Nanny.org.
Thank you to our partners at the INA for this guest blog