When Jenny Riojas walked into the Caring Nannies’ office in the spring of 2011, our staff agreed unanimously that Jenny was the “It” girl we needed in our office! But Jenny had come in for a part-time nanny position, three long days per week, and at that time, she wasn’t wanting to work full-time. We definitely needed someone five days per week.
She had every quality we could ever want: 10+ years of nanny experience, 3 years of office experience,  prior experience as a Placement Consultant at ABC Nannies in Denver, Colorado. She was professional, with a Bachelor’s Degree in Elementary Education,  well-spoken, warm, animated, and experienced both as a nanny and a Mom, with two boys, ages 6 and 4.  It took some convincing to get Jenny to agree to work in our office! Happily for us, the family we sent her to did not interview her fast enough–that does sometimes happen– and we worked out a compromise: she could work at home two days per week to be Mom to her boys, and in the office three days per week.

In the five years since the day she walked in, Jenny has taken Caring Nannies to new heights:  by expanding our Temporary Services to include Event Care, and Corporate Back-up Care; by initiating a new software program that saves our staff valuable hours;  by being an integral part of our education / training programs; and by continual growth of the domestic staffing side of the business. Her husband Jason has now taken over the accounting and bookkeeping as well.

Our own personal families have grown close over the past 5 years and Jenny has offered many a time to fill in the gaps with my own grandkids when I can’t be there. She brings Jason and her boys, now 11 and 9 to family parties and celebrations, where her parenting skills always bring remarks, like: “Those are the sweetest and best behaved boys I have ever met!”
At the end of 2015, Jenny purchased Caring Nannies from me after 32 years. I thought that after all that time, I would feel like it was one of my kids and miss it terribly. However, I am so busy with my second career, that I hardly have time to even think about it. I have five grandchildren that are five and under, with two more in the works. I enjoy teaching English to new refugees, going to hot yoga in the middle of the day, going on 20+ mile bike rides with friends, gardening, coordinating a class, studying, and a myriad of fun activities that don’t require me to sit at a desk all day! I think I am busier than before I retired!
I am grateful to Jenny for all the years of service she’s given our families and nannies and our corporate clients, and I’m excited to see where she takes Caring Nannies!
Beth Weise
Read More
We were incredibly disappointed to hear the story of the nanny in Georgia that is alleged to have committed identity theft. It was no surprise to find out that the family in this case did not use an agency approved by the Association of Premier Nanny Agencies.  No matter how you do it, hiring a nanny can be tricky and often very complicated. But hiring on your own (without an agency that can provide deep industry knowledge) dramatically increases the odds of a negative outcome.  It’s like going to Las Vegas and playing the roulette wheel: it is 100% predictable that the outcome is unpredictable.
We all know that life is fraught with risk.  There is always a degree of risk in any hiring effort.  But, the vast majority of nanny candidates are safe and honest.  And, finding a great nanny for your children is like winning the lottery.  Everybody wins if we do this right.  The key questions here are twofold.  One, how much risk tolerance should I have in hiring a nanny?  Second, how best to minimize and manage the risk?
The answer to the first question is obvious to most.  You should have less tolerance for risk when it comes to your children’s welfare.  So, how do you minimize/manage the risk in the hiring process?  There are many fantastic Agencies out there that specialize in this very thing.
The Association of Premier Nanny Agencies advocates working with a professional agency that carries the APNA stamp of approval.  These agencies specialize in reading between the lines and expertly identifying those caregivers who are safe and those who are not. The most secure route is to let the Agency direct your hiring process from top to bottom and facilitate the most intense series of background checks available. One critical factor that sets agencies apart from online listing sites is that APNA agencies meet their candidates in person.  Placement fees for this type of service are not small.  But try to make it happen, understanding that you are investing in a fantastic caregiver for the most important people in your life.  The dividends will be huge.  To lead the life you want, can you afford not to do it this way?  But if you can’t do this, you can usually still work with your Agency of choice to vet a caregiver after you have done a search on your own.  Bottom line:  Have an APNA approved agency involved in this process.  You won’t regret it.

.

About Association of Premier Nanny Agencies
The Association of Premier Nanny Agencies, established in 1993, promotes best business practices in all areas of the nanny placement and household staffing industries.
Media Contact

Ginger Swift, APNA President

400 South Colorado Blvd. Suite 310

Denver, CO 80246

303-321-3866

Beth

Read More

What are the pros and cons of using an online nanny site vs a nanny agency? Your greatest concerns in life revolve around your children and home. When you need some extra help at home, a nanny or babysitter, how should you  go about finding the perfect one, the one just right for your family? 

Should you go with a ‘do-it-yourself’ online site? Or hire a service to do the sleuthing for you. What are the pros and cons of using an online nanny agency versus a full service agency? We checked with some experts in the industry and have some pros and cons to help you decide which way is best for your family.

Complete control. An online company gives parents complete control over the process. Some parents feel that they know their needs and their family better than anyone, and want to do it all themselves.

Price. An online service is much less expensive initially than an agency. Some online companies charge only $45 per month and a Phoenix nanny agency can be anywhere from $800 to $3,500.

Candidates. There are lots of candidates to choose from. There are outstanding, experienced candidates mixed in with others. Experience levels vary greatly. For example, Care.com requires candidates to have worked in three different homes at least one time each. Most ‘brick and mortar’ agencies require a minimum of one to two years experience outside friends and family.

Convenience. Since it’s all online, a parent can do a lot of the work after hours.

Cons of an online service

Time. Initially it may seem easy and some families find a great choice quickly and move forward, but others find it confusing because there are so many nanny candidates and it takes a lot of time to review resumes, interview candidates, call references, get quality background checks, get copies of Driver’s Licenses, proof of auto insurance, First Aid, CPR certifications and validate the knowledge base of each candidate.

 

One family was successful, but recounts: “I found someone good but it wasn’t easy. I spent a lot of hours interviewing and checking references…hours that I didn’t have. I saved some money, but if I had it to do over, I would find an agency that does more of the work.”

Another comment was, “I didn’t realize all the stuff that ultimately fell on my plate.” And again, “I had no idea that they don’t even meet the nannies. They have a lot of resumes but I gave up after a while. It was like finding a needle in a haystack.”

Pros of a Full-Service Agency

Streamlined Hiring Process: An agency has the ability to determine your needs and send candidates for interviewing within a day or two. Judi Merlin of A Friend of the Family Staffing Corporation in Athens, Georgia, tells us that her vetting process for nannies takes 15-20 hours.

“We have found that only 1 in 10 applicants successfully complete our process,” she adds.

There for you during and after the placement. One of the most valuable benefits of going with a nanny agency is being able to work with one person who will guide you through the process. One family in the Breedlove survey stated: ” I liked being able to do a lot of the work online to save time. But I thought most of their nannies were un-hireable and I didn’t have anyone to call when I needed help.” Mimi Brady of Westside Nannies in Los Angeles tells us: “Most agencies always provide ears to listen, even after a nanny has been placed, and this can be extremely helpful in working on glitches regarding training your new nanny and miscommunications.”

Back-up help and support. If a family uses an agency, they can call for a last minute substitute sitter in case of an emergency. If a placement doesn’t work out, most agencies guarantee the placement for three months.

If you  have any questions about the process of finding just the right nanny or babysitter for your family, we’re glad to help. You can give us a call at 480-946-3423 or fill out a Family Application to start your personalized search today.

Cons of a Brick and Mortar Agency

Price. It is definitely more expensive to hire a nanny or babysitter though an on-line service, but time and having a stress-free experience are more valuable to many families than the money they would save.

Loss of control. Some parents prefer to be in charge of the whole process themselves.

Pros of a Do it Yourself Website

Failure Rate. One out of three online hires results in a failed placement, according to a study by Breedlove, a nanny tax service. There is also the consideration of a failed placement and children who have grown to like a nanny or babysitter only to have them leave. There is also the fear factor of meeting a person in your home who may not be who they seem.

Each family’s budget, time constraints and priorities are what will determine the best way to go about hiring a nanny or babysitter. The bottom line for every family is the safety and well-being of their children.

Read More

Carol is a warm, vibrant and highly dedicated nanny with over six years of nanny experience with three families! She started babysitting at age 10. With a medical degree, she was working at a very busy medical clinic as well as setting up specialty clinics in Minnesota until her family relocated to Phoenix. “It was very stressful and when we moved to Arizona, I just wanted to get out of the healthcare field and be able to play and just have fun, caring for children. No stress, no drama. I just love nannying-it’s just the best,” she confided. In the Fall of 2012, we placed Carol as a nanny with a 3 year old girl two days per week, and just this week, she took an additional part-time nanny job for two days with a two year old and a newborn.

Carol loves children, and it shows! “They’re so much fun!” she shared. ‘Kids need to feel special. It’s a lot of work, but its so much fun. It’s about building a relationship with the children and the parents. If the children are happy, the parents are happy, and then I’m happy. it’s a win-win”. She’s fun-loving and active with children in all her nanny positions, diving into the pool for toys, playing hide ‘n go seek, tag, bike riding, reading, walks, exploring, and encouraging independence as much as possible. “One key is letting them win games. It makes them feel so special when the parents come home and they say, ‘Mom, I beat Carol at ‘Pig’!’”

Carol is flexible, and has done extensive travel with past families. Carol’s own family works around their schedule. Her current family flies her to Chicago frequently and once they brought Carol’s 10 year old daughter along so her six year old charge would have someone to play with and they had a blast: “We went to the park, the zoo, we walked miles. My nanny job works so well. My employer is the kindest lady ever! She’s been so kind to me. This nanny position has been a really good thing for me. I don’t look at it so much as a job. I love it and do whatever they need me to do.”

With her young Kindergarten charge in tow, Carol can be found exploring on a Saturday with a backpack filled with water and snacks and no plans. “Its’ an adventure and we see where we end up. I like to come up with fun things, like: ‘Today we’re going to see how many parks we can play at’”.  They call it park-hoping and found 6 parks in one day. “She’s so smart for her age,” remarks Carol about her charge. We’re always cooking and baking, and doing tons of crafts. We go to Michaels, pick up craft items, do painting, or make cards. The parents went off for a weekend and we put paint on her hands and feet and prints all over a paper and we hung it up with the words: ‘Happy Birthday, Dad.’”

Carol is compassionate, patient, adventurous, cheerful, and her medical background makes her extra safety-conscious. She loves teaching sports skills like hitting a ball with a bat or swimming. A favorite memory was a little fellow who loved basketball. Carol lowered the net so he could be successful. Carol is experienced with infants through school age, and is a pro at potty training. She’s happy to help with homework, do family laundry, straighten up the house, menu plan, grocery shop, run errands and is a gourmet cook!

Carols own daughters are 10, 15 and 18 years old and her husband travels a lot. “My kids are pretty self-sufficient, and normally I’m home by 4-5 in the afternoon. Her family loves to go camping and travel in their motor-home. This summer she took her paraplegic cousin on a month long motor-home trip, and cared for him 24/7 with her 10 year old. Her close-knit family loves any kind of outside activities, camping at Lake Pleasant, and other favorite places. Thanks for all your great work, Carol, and congratulations on your new position!

Read More

BEING PAID UNDER THE TABLE CAN DELAY RETIREMENT
When a nanny, housekeeper or senior caregiver is paid legally, they are entitled to certain benefits that are earned through the payroll and tax process. But because many household employees are younger in age, sometimes they don’t realize how important these benefits are. In this edition of The Legal Review, the Hanson family finds themselves in a big mess after their long-time nanny decides she’s ready to stop working.

The Situation

The Hanson family lives in upstate New York and has employed a nanny named Bonnie for the past four years. Unlike most nannies, Bonnie was 60 years old when the Hansons hired her, but had a wealth of experience with childcare as she was a stay-at-home mom for most of her life. Before working for the Hansons, the only job Bonnie ever had was working in a local retail shop for 8 years. With her upbeat personality and her love for children, she was a great fit for the Hansons after their first child was born and they were ecstatic to hear she would take on the challenge of a second child two years later.

The Mistake

When the Hansons first hired Bonnie, they asked their neighbors how they handled hiring a nanny for their kids. The Hanson’s neighbors explained they paid their nanny like they would a babysitter and gave her cash at the end of each week. Bonnie agreed with this arrangement and she was paid in cash every Friday for four years.

The Law

When a family hires a household employee to work in their home, they are required to withhold Social Security & Medicare (FICA) taxes from their employee’s pay each payperiod. Federal and state income taxes – while not explicitly required to be withheld – should be deducted as well to ensure the employee does not get stuck with a large tax bill during tax season. The family is also required to pay a matching portion of FICA taxes, as well as federal and state unemployment insurance taxes. Some states, like New York, also require additional taxes to either be withheld from an employee or paid by an employer. Please visit our state-specific pages for details on the taxes in your state.At the end of the year, the family is required to prepare a W-2 for their employee so they can file their personal income tax return. The family is also required to file Form W-2 Copy A and Form W-3 with the Social Security Administration and prepare a Schedule H to attach to their personal income tax return.

The Mess

After four years of working for the Hansons, Bonnie was 64 and nearing the age for retirement. In trying to prepare for this exciting time, she enlisted the help of a local CPA to gauge what her benefits would be so she could budget for the next chapter of her life. Unfortunately, when the CPA learned Bonnie had no employment records for the previous four years, he had to be the bearer of bad news and told her she was ineligible for Social Security benefits. This is because the Social Security Administration (SSA) requires a minimum of 40 credits (or 10 years of work) to be accrued before a person can earn retirement benefits – and Bonnie could only prove she had eight years in retail.

Bonnie was confused and asked the CPA how she could get credit for the last four years of her working career so she could retire at the end of the year. The CPA explained that the Hanson family would need to catch up on four years’ worth of payroll reporting and tax returns in order for the SSA to approve Social Security benefits for her. With this information in hand, Bonnie approached the Hansons, who were understandably embarrassed and guilt-ridden at the thought of their long-time nanny not being able to retire on her schedule.

The Outcome

The Hansons wanted to help Bonnie in any way they could. After four years working in their home, she was a valued member of their household and a grandmotherly figure to their children. The CPA Bonnie consulted with happened to have a couple of clients with household employees and told the Hansons to contact Breedlove & Associates about the late tax returns. While he knew the steps they needed to take to make everything right for them and Bonnie, he wasn’t interested in taking on four years’ worth of payroll and taxes.

The Hansons called Breedlove & Associates the next day and we were able to get them caught up on their employer taxes. We set them up as household employers with the IRS and the state of New York, gathered the four years’ worth of payroll information for Bonnie, filed the late tax returns, and best of all, sent tax information for the family and Bonnie to the Social Security Administration so Bonnie could get the working credits she needed for retirement. The family unfortunately incurred thousands of dollars in back tax payments and interest, but we were able to get the state of New York to waive the majority of the penalties they assessed. Bonnie will turn 65 in November and she’s now set up to retire just in time for the holiday season.

 How the Whole Thing Could Have Been Avoided

If the Hansons had verified what their neighbor said via an accountant or even a simple Google search, they would have realized paying Bonnie in cash was not the right course of action. When families become household employers for the first time, they often have a laundry list of questions. It’s important that they are steered toward a resource that can set them up for success. We’re always available for your clients when they need this initial consultation and it’s free for them to call. Sometimes a ten minute conversation can save a family like the Hansons thousands of dollars.
Thank you to our partners at Breedlove for this guest blog. Here at Caring Nannies, we have a story of our own about nannies ready to retire after a 40 year career, with no Social Security benefits and with poor health. Obama has made it a wash for families who deduct taxes. Check it out with Breedlove and you’ll be surprised how inexpensive it is to do it right. You’ll sleep better at night and if your nanny needs to purchase a new car or a home, she can do it because she has a valid job.

Built by household employers exclusively for household employers, Breedlove & Associates provides a no-work, no-worry solution to paydays, tax time and all points in between.  If you have any questions about household employment or want to take advantage of our complimentary New Employer Orientation, just give us a call.   We’re here to help.

Beth Weise

Read More

For the most important hire you will ever make, the key is asking the right questions.
A nanny takes care of your most valuable resources, your children and your home, and represents your family. You are the gatekeeper for your family, and in many ways, she will become the face of the family.
Choosing the right agency
The first question to ask is to determine which service to use. It helps to get a personal referral. When you’re shopping for a high end car, you go to the best store. This is not the time to look for a bargain and don’t make the mistake of using several agencies. You’ll likely see some of the same candidates. Read up on how they find their candidates, what their screening practices are. Look for a nice, kind, friendly agency.

A good agency will ask lots of questions. They will want to know your personality and the personality of each one of the children, your schedule, what household chores would lighten your load, like running errands, preparing a tasty dinner a few nights a week, or home management experience.

On Your mark, Get set, Go
Your first job is to decide what you actaully need and want:

  • Daily and weekly schedule- full or part time
  • Duties, expectations
  • Salary range
  • Skill sets, like bilingual, cooking
  • Educational level
  • Flexibility–like being able to travel or help with occasional evenings
  • Live-in or live-out

Be as specific as possible in your description
We recommend finding the best personality match for your family and being negotiable about specific skill-sets.

Narrowing down the candidates 

Your Placement counselor will take your Family Application and the information from the phone interview and go through their data base of nannies to find a handful of very close matches. She is doing the work for you so do consider each of them. She may start with 15 candidates and narrow the list down to 3-5 best matches for you. She is looking at the ages of children the nannies have had recent experience with, how close she lives to you, how her personality matches with yours, skill sets, schedule and salary. She is doing the digging for you. When she says, “meet everyone we send you , even if it’s just for 15 minutes”, do it.

Let the agency save you stress and  time. Trust them. A picky nanny agency will  go through 25 applications before finding one to interview. After an in-person interview, a decision is made whether to proceed with reference and background checks. Our goal is that your choice will be based on the best personality match for your family between a few top-quality candidates.

Read More

When my girls were ages one and two,

I’d been teaching preschool, teaching swim lessons, but I didn’t want to get a regular job that took me away from them full time. A friend gave me the idea of starting a nanny referral service, so in July, 1983, I began.  Initially it was mostly family day care homes, so every Thursday, Grandma babysat, and I made a loop around Phoenix, inspecting providers and their homes. Ten years later, the State of Arizona started offering free day care home referrals, CCR&R, no screening included, so I felt we were undone. But at the same time, nannies suddenly become popular. We called them “Traveling Babysitters” and charged a whopping $45 placement fee.

The rest is history but what makes Caring Nannies special?

What we do every day in our Scottsdale office

is part art and part science-it’s a craft. It’s primarily fueled by who we are as persons, our values, our passion, plus three decades of experience finding top-notch candidates. Our goal is to match that right one for each family. That’s the mastery of the craftsperson. We have developed a knowingness about the character and personality qualities that bring nurture into a family. It’s an art that we’ve polished and polished, as though with our hearts.

Young children will model the character and personality of the people they spend time with. That’s why character is our benchmark. Humility, joyfulness, creativity, punctuality, confidence, attentiveness, teachableness, a heart to serve, dedication, and reliability.

A caregiver with a PhD but without passion can’t teach a child nearly as much as someone with less schooling but with passion. Breakfast becomes an instant classroom as a two year old practices slicing a banana with a plastic knife, then cutting the circles into semi circles and quarters. Blueberries are added or subtracted as they are eaten.

A backyard becomes a nature lab
as earthworms are discovered, worm farms are stocked and library books and artwork revolve around learning about these simple creatures without which we could not exist.

We want you, our families
to be freed up to do the things that give you the life you want, so you can achieve the satisfaction and sense of fulfillment you deserve. A family that really works and works well!

What does your family need?
Peace of mind? Order? Time? Freedom? Expertise?
And remember, we’re more than a nanny service we also place domestic staff!

Read More

Two Glendale, California brothers may have been sexually molested by a 19 year old babysitter they found through an online site. Investigators say the suspect was communicating with up to 100 families using online childcare sites.
Online babysitting sites give families a false sense of security by saying the applicants are ‘mom approved’ or have gone through a nationwide background check. Most online services are just postings put up by anyone who wants to advertise their availability and do not ensure a families safety.
Families don’t realize that the $9.95 computerized background checks can easily miss a red flag. Sitter City uses LexisNexis, and has a disclaimer on it’s site that it covers only 38 states. Some online job posting services call the LexisNexis check nationwide which can be misleading. Misdemeanors rarely show up on the quick and inexpensive nationwide computer searches. Typically, only a felony will be reported. So the inexpensive background check may give feeling of security, but they won’t report a candidates lower level run-ins with the law which tells you so much about their past and character.

While the cost of a professional background check is much more expensive, costing up to hundreds of dollars, it takes time and knowledge to do it right, and most critically, it is done by a person, not a computer. This is the safety net that Caring Nannies puts up for each our families before sending a candidate to work in a home with young children. You can read in detail what a thorough background check entails here
Caring Nannies uses US Information Search, a nationally recognized service that provides the most comprehensive checks available. A candidate’s social security number is traced to find every state in which they have lived. A record search is done of each county where the candidate has lived.
We meet with each candidate in person and are experienced in seeing potential problems, and we know the right questions to ask. We also use a personality testing program to search out candidates who are patient, kind, and genuinely love children.
The online sites will represent anyone who can fill out the form.
After 28 years in the business, families come to us because of our reputation for sifting out all but 8% of the candidates who come to us. Your family’s safety and security and well being is our top concern.

Read More