The difference between now and before the economic downturn is that instead of receiving 5-10 resumes for each position, today, we need to sort through dozens of resumes.  How do we go about matching the people who are best suited for your family?
How can personality testing help you in choosing the right nanny as well as securing an ongoing strong relationship with her?
Interestingly, many of our top tier nannies have their greatest strength in the “Supporter” or “Always there when you need them” Type “D” personality. The typical “D” personality doesn’t like change, and prefers to be given a set of guidelines to follow and they enjoy routine. They are very supportive of others and are the kind of person we turn to when we need advice. They are high in compassion and are happy and content with themselves and life in general. They are dependable, on time, adding balance and support in the home. We suspect that many of our clients are Type A personalities, described

as leaders, entrepreneurial, risk takers, independent, direct and to the point. They prefer to delegate routine tasks to others. Type “A” is often a business owner, manager, or in a position requiring a take charge, decisive, persistent person.
The “C” personality thrives on details, accuracy and takes life seriously. They dress impeccably, want to get the ‘facts’, are consistent, and predictable. They take a long time to make a decision, are deep, thoughtful and sensitive. They can get caught up in the details and not see the big picture.
“B” is the socializer, high energy one, who loves to be in a big group, and is the center of attention, and wants to have fun while working. They want to be liked, and can be sensitive. They are outgoing, persuasive, and talkative.

PERSONALITY OPPOSITES ATTRACT
Although opposites attract, they can clash. Opposites can complement each other if they try to understand each other’s perspective. Opposite personalities often marry and it works since they make up for the other’s weaknesses. However, if a parent is expecting the nanny to do things in a way that is opposite her personality, there can be conflict.
If a neat, precise “C” personality is micro-managing a nanny who is creative, gets out the play-doh, or finger-paints, makes  tents in the living room, and shoots paper airplanes, this may not work out for long. Nothing is “wrong” with either person, they just need to have more insight into each other’s personalities and find middle ground. If the Mom is inflexible and demands perfection, it won’t surprise us to see turnover, especially if the nanny is a strong “B” personality.
Every family and company probably has all 4 personalities, and each one’s gift is needed to balance out the dynamics. The key is having the right understanding to identify these traits so you have the best chance of successfully working with each other.

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In October, Caring Nanny staff enjoyed a fabulous APNA (Association of Premier Nanny Agencies) conference at the Firesky resort in Scottsdale, just two blocks from our office. Premier agencies from all over the country came to learn from each other and discuss our shared issues. Since we work in an unregulated industry, we find that we have to create and maintain ethical standards for self regulating.

Ann Klein from White House Nannies (author of the book by that title), taught us how to deal with difficult situations. We discussed how to recruit top nanny candidates, how to recruit and train quality housekeepers, building and retaining a great office team, and psychologist Ann Wycoff Ph.D. shared with us how to assess personality traits to select the best candidates for our clients. A team of attornies discussed legal questions. We got into small groups and hashed out sticky, nitty-gritty ethical questions.
Above all, we made friends with great people from all over the country who we realized we have a lot in common with. We all want to make our clients happy. We want them to like us and we can’t sleep at night if they don’t. We are an ethical group. We really love children and care about who is with them in their formative years. We like to laugh.
It took a lot of work for Caring Nannies to join APNA, and APNA works hard all year to make this industry professional.
Because of APNA’s high standards and rigorous screening process, only the best and brightest agencies belong. Nearly 4 years ago, we had to make significant changes and have all of our documents, applications, website and contracts scrutinized. We had to stop asking illegal questions, we must conduct ourself ethically and uphold professional standards. APNA spies called and caught us explaining that sometimes a nanny can just fill out a 1099, rather than a W-4  tax form. (We thought there were some exceptions, but they actually can’t.) Joining APNA means we commit to excellence in everything we do.

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