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The murder of 2 children in NYC by their babysitter/nanny has  everyone  horrified and distraught—especially  parents who have hired childcare for their family. It has every nanny agency owner –almost all of whom are parents—grappling to understand what could have gone so wrong. How did a seemingly capable caregiver go from loving nanny to murderer? Believe me, I have been reading  every shred of news I can find to try and understand how this tragedy could have ever happened.
Those of us owners who belong to an organization called APNA (the  Association of Premier Nanny Agencies) subscribe to the highest level of screening practices. I know we are all wondering, if this woman had come to us, would we have picked up something about her which would have eliminated her from placement. The truth is without all the facts of the case, we don’t know.
Here’s what we do know. Careful screening of caregivers by professionals does help weed out people who should not be taking care of children. Real background  checks—not the cheap ones provided by online sites—are part of the process. But in this case, the woman probably had no prior record. It does appear, however, that her life was unraveling and she was becoming  psychologically untethered.
This case is a statistical anomaly. There are thousands upon thousands of wonderful nannies providing excellent care for children and allowing parents to go to work knowing that their children are in loving hands. But just one case like this is one too many.  No one wants to be that anomaly.  When the facts emerge about this woman, I hope we have some take away that will make us  better at what we try to do best– protect the  safety and welfare of children.
 

One Response to Traged

Judi Merlin says:

  1.  

    Thank you for speaking to eloquently for all of us in the nanny agency business. We are all grieving for this family.
    These heartfelt comments were posted by Barbara Kline, owner of White House Nannies and one of our affiliate APNA Nanny Agencies in Washington DC, who we were just with at the 2102 APNA convention two weeks ago. Her thoughts resonate with our hearts, as we grieve with this family that has suffered such an unimaginable loss.
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Jessica was downstairs with the children, ages 11 months and 2.5, when she heard an alarm go off upstairs once, then twice. She called 9-11 and police came and apprehended an intruder. Avery accidentally locked herself outside while the boys 2 and 4 were inside. She contacted the Grandma who lived nearby, who had a spare key. Kelly, one of our star nannies, noticed a man in the playground who didn’t seem to belong to the group and she called 911. The man was picked up, a registered child molester.

We don’t normally get tornadoes, hurricanes or flash floods in Phoenix but we have had dust storms, power outages and Arizona does have some slight earthquakes. You buy fire insurance and auto insurance, but have you discussed emergency situations with your nanny before they occur? What are your directives in the following situations: a stranger knocking at the door, power outage, car accident, flat tire, running out of gas, the alarm going off,  a runaway pet or  a child needing stitches?

Here are a some tips to insure your priorities are followed.

1. At your next monthly meeting, outline some possible scenarios and steps of action with your nanny
2. Consider getting CPR training yourself. When your nanny’s expires may be a great time to go together or simply review a youtube video.
3. Post a fire evacuation map with 2 ways to exit and a safe meeting spot outside the house. Nanny can practice Stop! Drop! Roll! with the children and crawling through the house in case of smoke.
4. Pool Safety. Fence the pool. No running around the pool. No children allowed outside without an adult.

Community Emergency. Carla, one of our veteran nannies, takes community preparedness classes and tells us the most important consideration is water. Electricity is what pumps the water when the generators go out, so on a long extended power outage there will be no water to flush the toilets, wash, cook or drink. We do have loss of power in Arizona occasionally. Think through all the scenarios if you have an extended outage. Don Sherman, a local Gilbert resident has free readiness workshops regularly. Check out his website, www.iwillprepare.com. Carla takes his workshops and is prepared to eat out of the refrigerator and then start canning what’s in her freezer.

Here’s what’s most important:

1. Water. Have a gallon of water per day per person for a period of two weeks. Have 5 gallon jugs stored.
2. Light. What will you do if the electricity goes out for an extended period of time? Do you have candles, and a way to light them? Candles can be set in a sink and burn safely. If you store batteries, recycle them periodically. Candles also bring a sense of warmth and comfort.
3. Food. Have canned food in the house that everyone will eat, like tuna, canned fruit, and cold cereal that the children will eat without milk.
4. Comfort food. Protein bars, hard candy (chocolate melts).
5. Fuel. A way to cook your food and a barbecue grill. Restaurants won’t have electricity and stores may be out of supplies and electricity. Their registers won’t run.  Have an extra propane tank or charcoal-plus extra  to boil water. Carla has almost 300# in her garage. You can get it on sale during holidays like 4th of July.
6. Fires. What will you do if the firefighter comes to your door and says “Get out! Your neighbor’s house is on fire.” Have a 72 hour kit, for food, medications, water, change of clothes, small first aid kit, a copy of important and irreplaceable documents and a current photo of you and everyone in the family in a ziplock bag.

This weekend, we’re conducting our Nanny Boot Camp covering the following topics. If your nanny hasn’t attended this 4 hour training session encourage her to get signed up. We have a few spaces left. Here’s the link 

Curriculum Planning & Scheduling
Child Development-Ages & Stages
Discipline & Building Self-esteem in Children
Physical Care & Safety
Nanny/Family Relationships
Professionalism: Ethics, Respect, and Responsibility
Situational Role Playing
Domestic Duties

Beth Weise 

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Jenny Riojas, Placement Counselor at Caring Nannies is pictured with the staff from ABC Nannies in Denver, CO and The Help Company in CA.

JENNY REPRESENTS CARING NANNIES AT 2012 APNA CONFERENCE IN WASHINGTON DC
On October 11-13, I was privileged to attend the 2012 Association of Premier Nanny Agencies (APNA) annual conference in Washington DC with top-notch nanny agencies from all over the US. Dynamic professionals in the domestic staffing industry networked, shared, and generated ideas to better serve our families and nannies in our own Phoenix community.

We shared ideas about how to exceed client expectations, how to attract top candidates and communicate our vision, expectations and boundaries effectively with our nannies. We want to create a common feeling of pride and belonging and to detail our commitment to them. Events like this help us stay on top of the lastest background checks, providing high quality customer service, and ways to improve our service to our trusted, loyal families. Belonging to APNA (Association of Premier Nanny Agencies) and the INA (International

Nanny Association) and DEMA (Domestic Estate Managers Association) signifies an adherence to rigorous standards and ethics in the direction we take our business. Caring Nannies is continually striving to improve our offerings and give each family the top-notch help they deserve.
We have a vision to be the premier agency in Arizona and we’re so grateful to our wonderful nannies and valued families for bringing us to the place we are now.
We feel that we are not only building a business but building friendships as well.  Since we are the only agency in AZ affiliated with APNA, we have much pride in attending these national conferences and implementing all that we learn to continue to be at the top of our industry.
I reunited with old friends, made new friends, toured the sights of Washington DC, and enjoyed a fulfilling, successful weekend!

Jenny exploring the White House and DC while attending the 2012 APNA conference.

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Beth and Jenny were excited to attend the inagural convention of DEMA The Domestic Estate Manager’s Association in LA the last weekend of September.

It was a testimony to the Estate Manager’s and Home Manager’s expertise in pulling off a perfectly coordinated, relevant event with exquisite attention to detail. We were able to network with vendors such as ADT, TROV, Miele, Pall Mall Art Advisors, Lugano Diamonds, Limolink and Pioneer Linens.

After a tantalizing lunch sponsored by TROV, Chicago Chapter President David Barrie and principal Chris Stephenson presented “Setting Service Level Expectations in Business and the Estate”. David Barrie then accepted the DEMA 2012 “Humanitarian of the Year Award”which was awarded to The Stephenson Family of Cancer Treatment Centers of America. CTCA has worked tirelessly to uphold the widely acclaimed “Mother Standard” of care in an effort to provide the very highest caliber of treatment and compassion to patients battling cancer.

An instructive woprkshop on “Acquiring and Caring for Fine Jewels” presented by Moti Ferder and his office manager Stuart Winston whose presentation underlined the importance of having the right company maintain and transport jewelry.

We were able to hear speakers like Charles MacPherson of Charles MacPherson Academy for Butlers and Household Managers discussing ‘Boundaries’, presentations by Chuck Horst & Doug Greenberg “Caring for Couture Wardrobes”, Avi Ben David’s “High Security Locks- eCylinders and Access Control, Alexander Dahlgren’s “How to Choose the Best Vendors & Contractors”.

Anita Heriot of Pall Mall Art Advisors presented “Art as an Asset: Protecting Your Client”. Bonnie Low Kramen provided insight into her experiences with her presentation, “For the Love of It: Game Changing Secrets from a Celebrity Assistant”. “Mastering the Arrangement of a Private Jet Flight”, was presented by Ngaire Duncan and Steve Feldman introduced members to “Recycling Luxury Kitchens”.

Session two included presenters Katie Vaughn and Mimi Brady of Westside Nannies who presented “Happy Wife, Happy Life: The Most Important Hire You Will Ever make” while Jim Henderson tackled “Why Downsizing is so BIG Today” with “Productivity Tips & Tricks”. Vickie Evans simultaneously provided members with instruction on utilizing Word and Excel in “Covering Excel & Word”.
Beth and Jenny with the representative from ADT

The last session of the day was kicked off by Teresa Leigh, of Teresa Leigh of Household Risk Management on “Conflict with the Family”.  In addition to Ms. Leigh, Shelley Whizin presented “What about You? The Balance Between Management & Personal Life”.
Click to view featured Highlights

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Charles MacPherson, who specializes in training staff for private residences, met with Jenny Riojas and Beth Weise at the DEMA Inaugural Convention in Los Angeles this weekend. DEMA, the Domestic Estate Managers Association, has been operating for the past 5 years, and their first national convention was a great showcase of what this top notch group of organizers can accomplish!
Beth and Jenny learned and networked with top estate managers, personal assistants, premier vendors and national agencies from across the country. Caring Nannies is not just a nanny agency. We also place home managers, personal assistants, business assistants, housekeepers, housemen, couples, estate managers, chefs, and butlers.

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There was a loving, matronly family friend named Amy, who came over to babysit us six children. She read to us, made sure we brushed our teeth and put us to bed, so my hardworking Mom could get her one night a week out for choir practice.

 BETH AND BROTHERS
One night, she put my younger brother and sister to bed, and the rest of us were playing tag and hide ‘n seek in the front yard. When it got dark, she called us in. We were surprised at first that she couldn’t see us in the deepening shadows of our Tucson lawn, but when we realized that, we all instantly and mischievously crouched down in the dark, and then we were even more surprised that she gave up and went inside, probably to call my parents. Without a second thought, we just instantly took off running. The four of us ran through the neighborhood for quite a while. We weren’t bad kids, it was just a group impulse. I don’t recall what punishment we had, I’m sure we had to apologize to Amy, but I still recall the thrill of the moment.
Now I can imagine what Amy went through, since I’ve raised my own five children and babysat for my eight grandchildren.
What would we do without our nannies and babysitters and baby nurses and helpers!

 It’s National Nanny Recognition Week and a great time to let your nanny or babysitter know how much you appreciate their invaluable partnership in raising your children. I interview nannies every week in the office, and I love hearing their passion for children like the one today: “I have a passion for children. I just love children. I’m interested in what they’re learning. I love teaching them new things.”
 They are teachers, singers, rockers, chauffeurs, band aid and comfort dispensers, cooks, potty trainers, laundresses, toy safety inspectors, playmates, mentors, role models,  mediators, counselors, and so much more!
 Tell the nanny in your life or the ones in your past how grateful you are for them loving you or your children! It’s great to give them a card or gift, but even more important is to let them know just how much they mean to you. Thank them for their dedication, patience, insight, understanding and flexibility, developmental know-how, and interaction. Tell them how much you appreciate their ongoing commitment to you and your own relationship with them.
  You could give her a card signed by every member of your family, or if you’d like, give flowers, a weekend at your vacation home with her family, or a spa day.

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Did you know
that a FABULOUS FIELD TRIP awaits you?
No appointments needed?
Come any hour of the day?
It only takes a half hour?

Firefighters are BORED?
TODAY IS THE DAY TO TAKE YOUR CHARGES TO YOUR LOCAL FIRE STATION!!!
343 FIREFIGHTERS died on 9-11.

Have your children bring them some flowers from the yard or paper flowers, a thank you note or a few cookies to let them know how much you appreciate them putting their lives on the line for you every day!

If you can’t make it today, just remember those firefighters are bored and they love to show off their shiny trucks to little ones!
Look up the closest station to you, and head out to visit your local BRAVE FIREFIGHTERS.

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NATIONAL NANNY RECOGNITION WEEK IS SEPTEMBER 23 TO 29 and we wanted to do something special for all of our amazing nannies!

I just spent 60+ hours with my busy and entertaining 2.5 year old grandaughter while her parents attended a wedding in San Francisco. The last day, I was truly looking forward to that two hour nap time break, but she just would not nap at all. It happens some times. It was a very special and fun packed, memorable weekend, with bike rides to the park, swimming, library story hour, but it was intense! I am used to having more ‘space’, more time to do my own thing.

I now have a much greater appreciation of what our nannies do day in and day out!

Do you have a wonderful, loving creative, patient nanny in your life who loves your kids like they were her own, builds forts with them in the living room, gets them to eat their brocolli, and comes up with amazing crafts and art projects? Has she taught them manners, to pick up their toys, potty trained them, made up songs with them?

Tell us about your WONDERFUL NANNY in a short essay–just a few paragraphs, and photos if possible, telling us how she has made your family life richer, easier and happier, and made a lasting impact on your family, and she’ll be entered into our contest! The winning nanny will receive a $50 cash gift as well as a free ticket to our 2013 National Nanny Training Day. Three runner-ups will receive tickets to the Conference.

The best hours of our week are doing follow up calls and hearing all the great stories of the difference our nannies have made in your lives, so lets all take this opportunity given to us by National Nanny Recognition

Week 2013to let our nannies know how much we appreciate them!

Check out the rules below and then tell us about your nanny! Send them to me at beth@acaringnanny.com.

Rules:
The Nanny needs to have been placed by Caring Nannies, and the essays and photos can be used by Caring Nannies. The deadline for submission is September 20.

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Caring Nannies is a proud member of DEMA,
the Domestic Estate Managers Association, and Jenny and Beth will be attending the FIRST ANNUAL CONFERENCE IN Los Angeles on September 28th & 29th. We encourage all private service professionals to join us! We’re looking forward to fantastic speakers and presentations by industry leaders and this is a great way to network with other professionals and top tier agencies from around the country. Check out the website below to find out why you should be there!

Caring Nannies Professional Training
The Domestic Estate Managers Association has become the leader in professional and personal development for the Private Service Community. DEMA’s reach goes well beyond our current membership and is recognized throughout the industry. Our approach to raising industry standards is unique, we don’t leave anyone out of the communication circle when it comes to managing estates and residences. Our goal is simple, to provide continuing education and resources to the Private Service Community. This will ensure more secure careers for our members and more protection & preservation of the estates or residences they manage.

The 2012 DEMA Convention is designed to advance the professional development and resources of all attendees. All attendees will leave with more knowledge to help them continue in their careers and businesses by utilizing our convention workshops and privileged information shared by our speakers & educators.

What is included in the ticket price?
The short answer is, all of it! The speakers, networking, workshops, best practices, advice, panel discussions, support and even all of your meals are all included in the ticket price. The 2012 DEMA Convention offers the most value ever seen at any Private Service convention. Don’t delay, register & reserve your hotel room today and become an active participant in this one-of-a-kind convention.

Convention Features:
This year’s event has been specifically designed to cater to the needs of our members based on the feedback that DEMA has spent years obtaining through actively listening & supporting the membership. Our local Board of Directors in each chapter throughout the country have also been on a mission to learn what our members are looking for in chapter meetings, educational offerings on the association website and now ultimately this convention. So, no matter what reason you have to attend this convention, we will have your needs covered!

Offerings:
Welcome Reception: Things will kick off with the Friday night Welcome Reception at our host hotel, Sheraton Gateway Los Angeles. This will be a chance to unwind and get settled in for the massive amounts of education being offered throughout the weekend. Grab a bite to eat, take care of registration, network with your peers and make new friends or even catch up with old ones.

Meal Functions & Breaks:
We have designated meal functions and breaks in the education so attendees can network and learn from our exhibitors in the marketplace. Attendees will discover innovation, discussion and awareness in every corner of the convention.

Awards:
Our awards committee is planning a great ceremony to spotlight members in all six of our membership categories! It’s time to bring respect, appreciation and support to members that are providing outstanding service to their Principals, clients & businesses everyday throughout the year.

Educational Offerings:
Keynote & Featured Speakers: Over the years DEMA has been instrumental in pulling together great speakers and experts to share their knowledge at meetings and special events throughout the country on a monthly basis. The 2012 DEMA Convention will not disappoint by providing the best speakers ever seen at one event for Private Service! Principals, first class Private Service Consultants, Protocol & Etiquette Experts and industry specific leaders are already lined up to speak in September with many more to come. Stay tuned for announcements in the coming months.

Panel Discussions:
Be in attendance to see unique panels discuss different situations and interact with the audience to come up with solutions to challenges facing our members on a daily basis. DEMA will create an environment similar to the Townhall Meeting that took place in 2011.

Workshops:
Currently there are over 25 workshops planned that will take place on Saturday and Sunday on a variety of topics. Please make your voice heard and let us know what topics you would like to participate in by contacting us at info@domesticmanagers.com

Career Services & Job Fair:
On Sunday afternoon we will turn the Grand Ballroom into a career center featuring experts to help with any resume, interviewing techniques or advice that attendees may need support with. There will be many agencies in attendance who will be sharing any opportunities that they currently have available in September.

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Scottsdale Insurance saw our campaign on Facebook and collected 17 backpacks from their small office!!!!
The children at Excellencia and Larkspur schools will be thrilled with their new backpacks! Thank you Scottsdale Insurance!

Our wonderful nannies helped also!!! Thank you Alison!!!

And leaving backpacks at our door!

Thank you to all of our awesome nannies and business community!

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